WorkCover Support is a business name of Sinnamon Lawyers. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, store, and protect your personal information.
You are not required to provide personal information simply by visiting this website. If you choose to contact us regarding a WorkCover claim or our services, we may need to collect details such as your name, address, email address and phone number in order to assist you.
We will only request personal information where necessary and will inform you of why it is needed at the time of collection. Your personal information will not be sold or disclosed to any third party without your consent, unless required by law.
You may request access to any personal information we hold about you by contacting us in writing. A reasonable processing fee may apply. If you believe your information is inaccurate or you wish for it to be removed, please contact us and we will address your request promptly.
Given the nature of our services, we may collect sensitive information about you, including health information related to your WorkCover claim. We will only collect this information where it is reasonably necessary for our services and where you have provided consent.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This website uses cookies to enhance your experience and help us understand how the site is being used. Cookies are small files stored on your device that allow us to recognise returning visitors. We use both session cookies, which expire when you close your browser, and persistent cookies which remain until deleted or expired.
This website uses the Meta Pixel provided by Meta Platforms Inc. (Facebook). This tracking tool collects information about your visit such as pages viewed and technical details including your IP address and browser type. This data helps us measure advertising effectiveness and display relevant ads to people who have previously visited this site.
Meta’s handling of this data is covered by their Data Policy at: facebook.com/privacy/policy.
We use Google Analytics to collect anonymised data about website usage to help us improve the site. Individual users are not identified through this process.
This website uses Google Ads tracking to measure the effectiveness of our advertising campaigns and to show relevant ads to people who have previously visited this site. This may include collecting your IP address, browser type, and pages viewed.
Google’s use of this data is governed by their Privacy Policy, available at: policies.google.com/privacy.
Some of the information we collect through cookies and tracking technologies (including Google Analytics, Google Ads, and the Meta Pixel) may be transferred to and stored on servers located outside Australia, including in the United States.
Cookies can be disabled at any time through your browser settings, though this may impact certain website functionality.
If you have concerns about how we have handled your personal information, please contact us by phone on 1800 122 200 or reach out to us via the contact form on our website.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Navigating the WorkCover claims process can be overwhelming—especially when dealing with a psychological injury. At Workcover Support we specialise in assisting clients with lodging and Workcover Claims.
If you believe you have been injured at work contact our office on 1800 122 200 for free assistance lodging your claim.
